Quality

Available Courses


Intellectual Property (IP) and Innovation Management


This course explains the concepts of Innovation Management and Intellectual Property. It also helps you to identify various intellectual assets generated and also in understanding the concepts associated with the patents, trademarks, copyright, innovation management, filing strategies, and IP commercialization.


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Master Production Scheduling and Material Requirement Planning


This course on Master Production Scheduling (MPS) and Material Requirement Planning (MRP) will help your organisation create an effective master plan to accelerate the production process. MPS accesses actual supply and demand data or uses forecast data across one or more plants, enabling it to generate more accurate production plans. MRP is used to generate a master plan for what you need to purchase, how much and when it is needed to meet your future batch production jobs. MRP generates purchase order recommendations based upon future batch orders calculated by MPS. 


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Total Quality Management (TQM)


In this course, we’ll discuss various philosophies of TQM and its salient features as chanted by Quality Gurus. Through this course, participants will be able to learn about the historical evolution of TQM, the emergence of two quality management approaches namely Western and Japanese, and how the latter gained momentum, along with basic tools and concepts of TQM (the Deming Cycle or PDCA), and Quality tools used in implementation of TQM in an organisation.


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Introduction to 5S and Kaizen


In this course we are introducing the two important concepts of Quality Methodology, namely the 5S & Kaizen which are being presented in two separate parts. The first part will discuss the famous 5S concept which is also very useful for ensuring Zero Defects, Zero Breakdowns and Zero Accidents and consequently ensuring Safety in the organization. 5S is a procedure that organizes individual workstations or departments and consequently enhances efficiency at the micro-level by keeping the workplace neat, orderly and accessible and it is for this reason that it is considered as the foundation of quality initiative in any organization.


The second part will discuss Kaizen, a very important Japanese concept involving everyone in the organization in journey of Quality Improvement, starting from the shop floor worker to the top management personnel.


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Total Productive Maintenance(TPM)


This course aims at introducing Total Productive Maintenance (TPM) at the beginners’ level and discuss topics such as history and evolution of TPM, the different Productive Maintenance (PM) Systems used for Maintenance activities in organizations, elucidated with examples, success stories and even the difficulties in implementing TPM. Thus, the participants will be able to appreciate that the TPM is a corporate culture that not only prevents losses, but effectively involve everyone from top management to workers to actively participate in small groups and how it acts as the key to maximize company-wide productivity. 


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Manufacturing Competitiveness


Our course on Manufacturing Competitiveness will teach learners how to reduce complexities in managing a Manufacturing Organization. It will help to sift through a huge pile of management ideas and pick those necessary to improve the company performance as measured by its financial statements.

This course will teach learners about “Manufacturing : Concept & Purpose”, “Manufacturing Operations Tools”, “Evolution of Principles of Flow”, “Supply Chain : Concept & Purpose” and much more.


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Quality Gurus: Philosophies, Principles and Concepts:


It is through the substantial contribution towards quality management by Quality Gurus such as W.E. Deming, Koaru Ishikawa, Philip B. Crosby and Joseph M. Juran, through their theories and philosophies, that the concept of quality has expanded and undergone massive change. This course aims at their contributions, principles, and concepts where learners will learn about the historical evolution of quality and how it can be useful for the organizations.


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Importance of the Organizational Culture In TQM


In this course, you will learn about the following components of TQM: Organizational Culture Strategic planning & SWOT Analysis Leadership & Commitment of Top Management in Implementing TQM:

  • Team Building & Evolution
  • Team Dynamics & Conflict Management,
  • Management Styles
  • Change Management
  • Managing Change Motivation: Principles, Techniques & Strategies

This is fundamental to developing teamwork, cooperation, involvement, and trust, between people, divisions, and levels.


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Improving profits by identifying leverage point


Improving profits is always the aim of any manufacturing operation. However not all efforts lead to good results. In fact, if one is able to identify the leverage point or in other words a place where all the efforts lead to quantum jump in profits results will happen quicker and a company can deploy resources effectively. This course will talk about the issues in identifying the leverage points and effective ways to increase the profits of your manufacturing operation.


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Concepts (Tools) for Effective Operations Management


An effective operations management is often a result of making sure that the basic concepts are well adopted to the company and not simply copied. What under lies the need to have a good practice within a manufacturing operation and what is the propose of a tool which is being used makes all the difference. This course will highlight the basic concept and tools required to make operations management effective, allowing companies to adopt these concepts in their environment and bring about change with success. The purpose of operations management is to make and sell a product as quickly as possible and all tools that help in such an endeavour make operations effective.


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Failure Mode and Effects Analysis (FMEA)


FMEA is a risk assessment tool that evaluates the severity, occurrence and detection of risks to prioritize which ones are the most urgent. In this course user will learn about step-by-step approach for identifying all possible failures in a design, a manufacturing or assembly process, or a product or service. “Failure modes” means the ways, or modes, in which something might fail.


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Process Capability Measurement (PCM)


Process capability compares the output of an in-control process to the specification limits by using capability indices. The comparison is made by forming the ratio of the spread between the process specifications (the specification “width”) to the spread of the process values, as measured by 6 process standard deviation units (the process “width”).


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Measurement System Analysis (MSA)


MSA is an experimental and mathematical method which determines the amount of variation existing within a measurement process. The variation in the measurement process can contribute directly to overall process variability. MSA is an important component of Six Sigma and other quality management systems. It analyses the collection of equipment, procedures, software and personnel that affects the assignment of number to a measurement characteristic.


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Quality Function Deployment (QFD)


Quality Function Deployment is a set of tools and process used to define requirements of the customers and convert them into detailed engineering specifications and plans to produce the products that fulfils the requirements. It translates requirements of the customer into measurable design targets and drive them from the assembly level down through the sub-assembly, component and production process levels. QFD methodology provides a defined set of matrices utilized to facilitate this progression.


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Single-Minute Digit Exchange of Die (SMED) 


 It is one of the many lean production methods identifying and reducing waste in a manufacturing process. It is a tool to reduce the amount of the time it takes to change from running one process in an operation to running another. Further, improving cycle time in a process, SMED can reduce costs and increase flexibility within a process. The “single minute” title refers to the goal of reducing the changeover time to single-digit minutes, from a maximum of nine minutes down to one.


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Production Part Approval Process (PPAP)


Production Part Approval Process (PPAP) is the industry standard that ensures engineering design and product specification requirements are met. Through the PPAP guideline, suppliers and customers understand the requirements to obtain part approval of supplier manufactured parts. The PPAP process consists of 18 elements that may be required for approval of production level parts. There are five generally accepted PPAP submission levels. The PPAP manual contains detailed information, guidelines and sample documents useful for completing the process requirements. The resulting PPAP submission provides the evidence that the supplier has met or exceeded the customer’s requirements and the process is capable of consistently reproducing quality parts. 

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Introduction to Advanced Product Quality Planning (APQP)

APQP ensures the Voice of the Customer (VOC) is clearly understood, in order to facilitate communication and collaboration between engineering activities, and is translated into requirements, technical specifications and special characteristics. The product or process benefits are designed in through prevention. APQP supports the early identification of change, both intentional and incidental. These changes can result in exciting new innovation supporting customer delight. When not managed well they translate to failure and customer dissatisfaction. The focus of APQP is utilization of tools and methods for mitigating the risks associated with change in the new product or process. 


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Quality Production Using Robust Design


Robust Design (RD) method uses a collection of mathematical and statistical tools to study a large number of variables in the process with a minimum value of computational cost. Robust design method tries to make high-quality products according to customers’ viewpoints with an acceptable profit margin. It centres on improving engineering productivity. It is focused on the improvement of the significant function or role of a process or a product itself, therefore smoothing the progress of strategies and coexisting engineering. t is a unique method which makes use of the ideal function of a process or product in contrast to the conventional approaches which mainly concentrate on “symptom analysis” as a source for development or improvement towards the achievement of Robustness and Quality Assurance.


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Decision Making Simplified


Making appropriate decisions when it comes to buying or supplying to a company is often a difficult and complex process, so much so that people often start depending on luck. However, understanding the buying process can help the supplier make a pitch that leads to a quick contract and the employment and management of various relationships and departments in order to reduce the risk of business. Yet, if one is on the other side of the table and only cost calculation is the reason for out sourcing it could damage a company at many levels. Often this whole process looks very complicated and many explanations have been put forward, since a good answer was not possible with only one. However, a consistent and less confusing process could be called a simpler one and we present here one such argument and step to achieve a more effective and simple decision process that can make the decision of buy or sell easy. 


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Counter Intuitive way to Supply Chain Management


Supply chain management has become complex due to so many practices that have developed and each one making it seem like the panacea for all supply chain issues. Big companies find it easier to apply all the tools, however, it is the small organizations that wonder about what they need to do to be considered a worthy partner link in a good supply chain. This course will teach learners about what the overall supply chain is aiming for and what one needs to do the enter or even retain its place in the supply chain. One can have a greater say in the supply chain if one reduces the use of out sourcing concepts everywhere and makes a simple and correct analysis to bring more and more manufacturing operations into the company. This just may make a company much more important for the supply chain.


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